Clinic Visits: If you have booked a clinic visit please ensure you arrive 10 mins before your scheduled appointment time. If you are more than 20 mins late, the booking will be cancelled and not refunded. If you are not ready to begin treatment at the scheduled time, the session will end at the original scheduled finishing time and no extra time will be added at the end. Please bear in mind that significant lateness has a knock on effect with other scheduled bookings.

All services provided by Laura’s Touch is strictly professional and entirely remedial and therapeutic i.e. of a Non Sexual nature. Any inappropriate behaviour will not be tolerated and the booking immediately cancelled.

Cancellation & Rescheduling Policy

As unforeseen circumstances can occur, Laura’s Touch will fully refund a booking if cancelled with at least 48 hours’ notice.
If, in the unlikely event, your booking has to be cancelled by the therapist, you will receive a full refund or your booking will be rescheduled at a mutually convenient time.
If you need to reschedule your appointment day or time, please call: 0208 058 5668 or Email.
Please ensure you provide a minimum of 48 hours’ notice for any rescheduling requests.

The cancellation policy is as follows:

If you need to change or amend your booking, please ensure you call 0208 058 5668 within 48 hours to do so.
If you cannot get through, please leave a voicemail or text message. Alternatively, email laura@lqtouch.co.uk.
Please note that any amendments to the date or time of a treatment are subject to the same cancellation policy.

Prior to your appointment you will receive an electronic consultation form to fill before your massage. Please ensure you complete this form prior to your appointment. Before the treatment commences, a verbal consultation will be carried out to discuss your areas of concern in order for the treatment to be specifically tailored to you. This will be the opportunity for you to discuss and highlight the specific areas of pain and tension you are feeling and your expectations for the treatment. It is also important you mention any allergies or injuries you may have.

Please note that for deep tissue and sports massage, you may experience moderate pain that will subside within 24-48 hrs.

Clinic Visit Information

Bookings can be made at the Bromley Clinic on the following days and times:

Location:
Within Appear Natural Clinic
31 Station Approach, Hayes, Bromley, BR2 7EB

Clinic Hours:

Monday: 10:00 AM – 6:00 PM

Tuesday: 10:00 AM – 6:00 PM

Wednesday: 10:00 AM – 3:00 PM

Thursday: Non-Working Day

Friday: 10:00 AM – 6:00 PM

Saturday: 10:00 AM – 2:00 PM

Sunday: Non-Working Day

These times are subject to availability. We recommend booking in advance to secure your preferred slot.

NOTE :

1. All bookings must be made online here with full payment required to confirm your appointment. You will receive confirmation once payment is processed.
2. If you experience any technical issues while booking, please email us.
3. For parking details, please refer to your confirmation email after completing the booking.